Service & Maintenance

Emergency sump pumps are one of those assets that are often forgotten until a flooding event occurs. Unlike irrigation systems or fountains, their primary purpose is to protect property and infrastructure during an emergency, so reliability is critical.

 Some of the main benefits of regular servicing and maintenance include, ensuring pumps will operate when needed, reducing the risk of flooding, extended equipment life, protection of buildings and assets, reduced emergency call outs and maintaining insurance compliance.

 General servicing frequencies include

• Monthly: Visual inspections and alarm checks. 

• Quarterly: Operational run tests and float switch testing. 

• Annually: Full service including pumps, controls, valves, pipework and backup power systems. 

• After major storm events: Additional inspection and cleaning where significant debris or sediment has accumulated.

 The main advantage of servicing emergency sump pumps is that it provides confidence the system will operate during a flooding event, preventing potentially catastrophic damage. The main disadvantage is the relatively modest ongoing maintenance cost. Unlike many other water-related assets, the consequences of neglecting sump pump maintenance can be extremely expensive because a failure is often only discovered.

Part of the service we offer at AquaNeo, is regular servicing and maintenance on various irrigation systems. For most irrigation systems, regular servicing is an investment that usually pays for itself through water savings, healthier planting, and fewer breakdowns.

 The benefits of regular servicing and maintenance include, reduced water waste, lower water bills, healthier plants and lawns, identifying hidden faults, maintaining compliance and safety and an extended system lifespan.

 For systems such as parks, public realm schemes, commercial landscapes and developments, we would typically recommend:

• Spring commissioning (March-April)

• Mid-season inspection (June-July)

• Autumn/winter shutdown and winterisation (October-November)

This usually provides the best balance between reliability, water efficiency and maintenance costs.

As a rule of thumb, a well-maintained irrigation system can often save enough water over a few seasons to offset a significant part of the servicing costs, whereas neglected systems commonly develop leaks, blocked nozzles and coverage issues that go unnoticed for months. Prevention is always better than cure.

Bottle fillers and drinking water fountains are often overlooked until they stop working, but regular servicing can be important for hygiene, reliability, and compliance, particularly in public spaces, schools, workplaces, parks, and transport hubs.

 The benefits of carrying out regular servicing and maintenance on these stations include, maintaining water quality, improving reliability, maintaining water hygiene compliance, extending equipment lifespan, maintaining appearance and keeping filters operating efficiently. 

 The frequency of servicing can vary from;

• Monthly: Visual inspection, cleaning, leak checks. 

• Quarterly: Operational checks, drain cleaning, sanitisation. 

• 6 to 12 monthly: Filter replacement (depending on manufacturer's recommendations and usage). 

• Annually: Full service including valves, sensors, electrical components, pipework, and water quality checks where required.

The main advantage of servicing bottle fillers is that it protects water quality, user confidence, reliability, and asset life. The main disadvantage is the relatively small ongoing maintenance cost. In most public and commercial settings, the cost of routine servicing is usually far lower than the cost of emergency repairs, water wastage, reputational damage, or replacing the entire unit prematurely.